What does one event (credit) cover?
One address on one date: we plan the route, place up to 10 of your signs before doors open, text you the Placement Report, and pick everything up the same day. A weekend open house on Saturday and Sunday uses two events.
Do unused credits roll over?
No. Credits are issued each paid month and expire at the end of that billing month. If we decline a timely, complete request only because we're full, we extend that credit by 30 days.
When does billing start?
At checkout. Your membership renews every month on your signup date until you cancel. After you join, we set up a sign intake to count, label and photograph your set.
Do you provide the signs?
We place your own A-frame signs. Members store their set with us. Single-event clients have their signs picked up from an agreed spot and returned the same day. Standard time-slot riders are included.
What if I need more than 10 signs?
Signs 11 through 20 are $7 each for single events, $6 for Partner and $5 for Producer. More than 20 is a custom quote. Tell us the final count at least 24 hours ahead.
How far do you go?
Single events run within 15 miles of our Carlsbad hub. Check your listing on our service-area map. Members have no service limit: book open houses anywhere in San Diego County.
How do I book, and how far ahead?
Check your address on our service-area map, then fill in the booking form. Single events run within 15 miles of our Carlsbad hub; Partner and Producer members have no service limit in San Diego County. Book up to 30 days ahead and at least 24 hours before setup. We confirm by email; a request isn't booked until we confirm.
Can I cancel my membership?
Yes, any time from the member billing portal or by emailing hello@openhousepartners.com. It stops future renewals; the current month isn't refunded, and founding rates end when a membership ends. Pick up your stored signs within 14 days at no charge.